Color-Swap orders are individually crafted, usually shipped within 1-6 weeks, depending on our schedule and workload.

Color-Swaps are limited to the options provided in the listings; however, Custom Orders can include customized patterns, embroidery, sizing, and more. Submit Custom Order Requests during designated Custom Order Seasons via the Pawstar customer service team.

No. Verify your order thoroughly before submitting to ensure accuracy. Returns are not accepted for customized products.

Color-Swaps require additional time and effort compared to our regular products. Because of this we charge an additional fee.

All Pawstar products are produced at Pawstar HQ in Racine, WI.